bdbajjee Privacy Policy

1. Introduction

bdbajjee ("we", "our" or "platform") provides a safe and reliable online casino and sports betting service for users in Bangladesh. We believe that protecting your personal privacy is a fundamental responsibility of ours. This privacy policy will inform you about what types of information we collect, how we use that information, who it may be shared with, and what control you can have over your information.

By using the bdbajjee website or services, you will be considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact our support team.

2. What Information We Collect

We may collect various types of information to operate our services properly. The types of information collected are described below.

2.1 Registration and Identity Information

When you open an account on bdbajjee, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — our platform is only for those aged 21 or above)
• Email address
• Mobile number
• Residential address
• National ID or passport number (where identity verification is required)

2.2 Financial Transaction Information

We use the following information to complete deposit and withdrawal processes:

• bKash, Nagad or Rocket account number
• Transaction date, amount and reference number
• Deposit and withdrawal history

We never store your complete bank or mobile banking PIN or password.

2.3 Technical and Usage Information

When you use our platform, some information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Login duration and session data
• Game play history and betting records
• Information collected from cookies and web beacons

3. Purpose of Data Collection

bdbajjee uses your personal information for the following lawful purposes:

1. Account management: Ensuring registration, login and account security.
2. Identity verification: Following anti-money laundering (AML) and KYC policies.
3. Financial transaction processing: Accepting deposits and completing withdrawals.
4. Service improvement: Analysing user experience to improve the platform.
5. Communication: Providing important notifications, transaction confirmations and support.
6. Promotional information: Sending bonus offers and promotional messages with your consent.
7. Security: Preventing fraud, account hacking or unauthorised access.
8. Responsible gaming: Identifying excessive gambling tendencies and providing necessary support.

4. Sharing Information with Third Parties

bdbajjee does not sell or rent your personal information. However, information may be shared with third parties in certain specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with technology, payment processing and game software providers that assist in operating our platform. These partners work under strict confidentiality agreements and cannot use the information beyond the stated purpose.

4.2 Legal Obligations

We may be required to disclose your information to the relevant authorities when required by a court order, regulatory authority directive or applicable law.

4.3 Fraud Prevention

Specific information may be shared with identity verification services in accordance with industry standards to protect account security and prevent fraud.

5. Data Security Measures

To ensure the security of your information, bdbajjee has adopted the highest industry standard technical and organisational measures:

• SSL Encryption: All data transmission on our website and app is encrypted through SSL technology, which prevents unauthorised access by third parties.
• Secure data storage: Your personal and financial information is stored in encrypted form on secured servers.
• Access control: Only authorised staff are granted access to your information on a need-to-know basis.
• Regular security testing: The security of our systems is regularly reviewed and tested.
• Two-Factor Authentication (2FA): An additional verification layer is used for account security.

Even so, it is not possible to guarantee complete security on the internet. Please keep your password confidential yourself, and contact us if you notice any suspicious activity.

6. Cookie Policy

Cookies and similar technologies are used on the bdbajjee website. Cookies are small data files stored in your browser that help us remember your preferences and improve our services.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and for the basic functionality of the platform.
• Functionality cookies: For remembering your language, settings and preferences.
• Analytics cookies: For understanding and improving the use of our services.

You can control cookies by changing your browser settings. Please note, however, that disabling some cookies may limit certain features of the platform.

7. Data Retention Period

We retain your personal information for as long as:

• Your account is active and it is needed to provide the service.
• A defined period required to meet legal obligations is still running.
• There is a need to resolve disputes or enforce agreements.

Even after you close your account, some information may be retained for a defined period as required by law. When the need for the information ends, it is securely deleted or deactivated.

8. Your Rights

bdbajjee respects your rights over your personal information. You may exercise the following rights:

8.1 Right to Access Information

You may request a copy of what information we are storing about you. Processing this request generally takes 30 working days.

8.2 Right to Correct Information

If any information we have stored about you is incorrect, you may request that it be corrected. We are always committed to maintaining accurate and up-to-date information.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete all information due to legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for marketing purposes and opt out of promotional communications.

8.5 Right to Withdraw Consent

Where information is processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, contact us via live chat or email.

9. Privacy of Minors

bdbajjee provides services only to those aged 21 or above. We do not knowingly collect information from any person under the age of 21. If we learn that information about a minor has been collected by mistake, we will delete it immediately and close the associated account.

If you believe that a minor has registered on our platform, please contact us.

10. Third-Party Websites and Services

Our platform may reference certain third-party services. This privacy policy applies only to bdbajjee's services. Third-party websites or services have their own privacy policies, and it is your own responsibility to read their policies before using them.

Payment service providers such as bKash, Nagad or Rocket have their own privacy policies, which can be found on their respective platforms.

11. International Data Transfers

Our servers or the servers of our service partners may be located outside Bangladesh. In such cases your information may be transferred internationally. However, such transfers are always carried out in a manner consistent with this privacy policy and with appropriate security measures in place.

12. Changes to the Policy

bdbajjee may update this privacy policy as needed. For any significant changes, we will notify you at the email address you provided or via a notice on the platform. Continued use of the platform after changes will be considered acceptance of the new policy.

The date of the most recent update will always be noted at the top of this page. It is advised that you review this policy regularly.

13. Contact

If you have any questions, concerns or requests to access information regarding this privacy policy, please contact us: